Estate Management
Our Estate Management division offers boutique client services to all current and past NNA clients as well as new owners of previously constructed NNA homes.
ESTATE MANAGEMENT
Our Estate Management team protects our clients’ investment, beginning with a dedicated customer service team backed up by years of construction experience and in-depth knowledge of each home we build. Coupling these factors with our unrivalled subcontractor relationships, we ensure maintenance is performed professionally and efficiently. Our team effectively handles all general maintenance, seasonal start-ups and shutdowns, as well as any emergency needs, including hurricane preparedness. We can assist household and property managers with any property needs.
CUSTOMER SERVICE
Our expert Customer Service facilitates the transition from new construction supervision to Estate Management Services, including but not limited to HVAC and plumbing, roof inspections, window and door maintenance, and all annual, semi-annual, or quarterly maintenance needs to keep your home at its best. Customer Service assists in preparing for seasonal client arrival and home “start-ups”, as well as client departure and “shutdown” needs. Our on-call emergency service operates 24/7 and is instrumental in hurricane preparation and, if required, post-storm clean up. While your home is not in use, our service team performs weekly walkthroughs to test and operate motorized shades, roll screens, shutters, lighting control systems, and icemakers to keep all systems functioning properly.
SPECIAL PROJECTS
Exclusively for existing clients, we are available to manage projects such as mechanical upgrades, select renovations, or build outs. Our team effectively works with architects, interior designers, engineers, and others as needed for seamless project management whether it’s a new kitchen, renovated bathroom, or a full makeover. The same level of service and accountability our clients have come to expect from us is equally applied to their home projects.